F.A.Qs

1. Registering with Listabusiness for sale

   Anyone can view and browse the thousands of businesses for sale advertised on ListaBusiness.com.au. However, if you wish to make contact with a seller or use the services designed to help you buy a business, then you must register as either a Standard or Premium Buyer.

   » Register as either a Standard or Premium Buyer

2. Changing or updating your account details

   In order to change or update your account details you will need to sign in to your account with your username and password.

   Once you sign in, click on 'Edit your name, address, email and password' to update your contact details, or change your username and password details.

   » Sign into your account
   » Forgotten your password?

3. Do I have to pay to access a listing?

   We have two types of buyer memberships – Standard and Premium. Both provide access to listings but Premium Buyers can access new business advertisements the moment a business is listed on the site.

   If you are registered as a Standard Buyer, you will not be able to receive Announcement emails and when new businesses are listed for sale along with several other Premium options without paying or upgrading your membership.

4. Upgrading from Standard to Premium Buyer Membership

   If you wish to upgrade your membership from Standard to Premium, you must first sign into your account using your username and password.

   Once you have signed in, click on 'Upgrade to Premium Buyer subscription' in the 'Your Buyer Account Settings' panel located on your account page.

   » Sign into your account
   » Forgotten your password?

5. Using the site to find a business for sale

   ListaBusiness.com.au has invested heavily in connecting buyers and sellers of businesses for sale. There are a number of ways you can use the site to help you find and buy your ideal business.

   Key Word Search and Browse
   You can find businesses by typing your key word search (e.g. Retail) into the text box found on the homepage. Browse allows you to scroll down through the sectors and categories of businesses for sale which can be found on the homepage under ‘Search by Sector’. You can also 'Search by Region' and click on the most popular searches listed in 'Top Searches'.

   Advanced Search
   Advanced Search allows you to narrow down your search criteria by location and price.

   »  Use Advanced Search

   Email Alerts
   Let us email you the businesses for sale that match your requirements. Email Alerts is a service for Premium Buyers.

6. Getting more details about a business for sale

   If you want further information about a business for sale you must contact the seller or the seller's representative (an agent, broker or intermediary) directly via the site.

   ListaBusiness.com.au does not have any more information about a business for sale than is currently available on the site. We are not a broker or an intermediary. We are an advertising medium, like a newspaper or magazine but on the web.

   Therefore, to contact a seller please click the 'Contact Seller' button on the Ad. This will take you through to a registration page. Once you register as a buyer your message will be sent directly to the seller.

   If you are already registered, simply sign into your account with your username and password.

7. There wasn't enough information on the business/information was inaccurate/financial information was incorrect/location wasn't clear

   While we do our best to ensure that all businesses advertised on the site are genuine, we do not create the ads. All the information provided comes from the brokers and private sellers. We encourage them to provide as much information as possible, especially when it comes to the location of the business.

8. The business has been sold

   Brokers and private sellers are responsible for their own listings and it is up to them to update their listings if a price or any of the other information about the business should change. We do not have control over this but encourage sellers to be proactive in keeping this listings current. We are constantly working with our brokers and other sellers to ensure their ads are as informative as possible.

9. Contacting a business for sale

   To contact the seller of a business for sale you must click the 'Contact Seller' button on the Ad. You will then need to either register as a buyer or sign into your account using your username and password.

10. The seller never got back to me

    There are a couple of reasons why sellers don't, or take ages to reply. Mostly it is because it takes time to get to your enquiry and send the appropriate information through to you. This can also be hindered further if the broker or seller is out of the office or on holiday.

    Some business brokers send their information through the post, some may try and call you and some may email you, so keep your eye on voicemail messages and your junk mail folder. Most brokers are excellent at replying and we recommend you continue to request the information you want and don't get put off it you don't hear from one.

    You may also find that some brokers require you to sign a confidentiality agreement prior to any further information being sent out. Please remember this is sometimes a critical requirement and it is often needed to protect the seller and the business being sold. If you put yourself in the seller’s shoes, you might not want to send out all your financial records etc. to people you don't know (particularly your competitors) or you may only want the broker to release confidential information once you have spoken or met the potential buyer.

    Also, we want to encourage you to include as much information about yourself and why you are requesting the details of that business when you enquire. This is so that you distinguish yourself from others who may not be as serious about the business as you are. Brokers should, and often do, send information to every request but the more information you provide such as 'I have looked into finance and this business would be a viable option for me' or 'I am in a position now that if I find the right business I can move immediately', would place your enquiry as a higher priority.

    It can take up to one week before you hear from the seller in this way. If you have still heard nothing after one working week and would like Customer Services to chase the seller up for you, you need to be a Premium Member. (Customer Services assistance is only available to Premium Members.) You can find instructions in Your Account area to upgrade to Premium Membership.

    When you contact us as a Premium Member, Customer Services will investigate why the seller has not got back to you. We will try contact the seller for you or send you their direct contact details if they are available.

    » Contact the Customer Services Team

11. How do I get more information about a business for sale?

    If you want more information about a business for sale you must contact the seller or the seller's representative (an agent, broker or intermediary) directly via the site.

    ListaBusiness.com.au does not have any further information about a business for sale than is currently available on the website. We are not a broker or an intermediary. We are an advertising medium, like a newspaper or magazine but online.

    To contact a seller please click the 'Contact Seller' button on the Ad. This will take you through to a registration page. Once you register as a buyer your message will be sent directly to the seller.

    If you're already registered, simply sign into your account with your username and password.

12. Do I have to pay to register as a buyer?

    It's free to register as a Standard Buyer. However, Premium Buyers pay a small fee for extra benefits. To see the advantages of being a Premium Buyer please click here.

13. How do I change or update my account details?

    In order to change or update your account details you will need to sign in to your account with your username and password.

    Once you sign in, click on 'Edit My Personal Information' to update your contact details, such as email address, or change your username and password details.

    » Sign into your account
    » Forgotten your password?
    » Contact Customer Services

14. Business Owners

    If you're a business owner looking to sell a business directly through ListaBusiness.com.au or you’re looking for a broker or intermediary to help you:

    » Advertise your business for sale
    » Find a Professional

15. Search by business ID number

    If you have visited the site and seen a business you like, you can make a note of the Ad id and search for it in the quick search box on the homepage when you return.

16. ListaBusiness.com.au hasn't responded to my queries

    Customer Services assistance is a Premium Buyer benefit. The majority of buyer queries can be solved by visiting our Frequently Asked Questions page.

If after reading the FAQs you haven't found what you are looking for, please feel free to contact us. However please note, it may take some time for us to respond due to the high volume of queries we receive.